Legal notice
distributor
Ibasen Corporation
Business Guide
Sales of folding fans, Japanese fans, Japanese accessories, Ukiyo-e prints
Representative
Nobuo Yoshida
Address of Head Office
4-1, Nihonbashi Kobunacho, Chuo-ku, Tokyo 103-0024, Japan
Telephone number
03-3664-9261
FAX number
03-3664-9266
E-mail address
Website URL
https://ibasen.co.jp/
[For customers residing in Japan]
Sales Price
All products are extinguished in JapanAll prices are displayed in "total price" including Japanese consumption tax.
Necessary charges other than products
Consumption tax：10%
Shipping chargesHokkaido, Okinawa, Kyushu: 880 yen. 770 yen for all other areas. Free shipping on purchases totaling 10,000 yen or more (excluding tax).
Only the fan bag can be selected for NekoPos. Please check below.
Neko-pos：Nationwide flat rate 220 yen (tax included)
Cash on delivery is not accepted.
Simple wrapping
Please note that we do not accept delivery date and time requests as we deliver by post.
Please note that we cannot compensate for theft or damage after the package is posted.
Cash on delivery feeCash on delivery fee: total of ~9,999 yen 330 yen, ~29,999 yen 440 yen, 99,999 yen 660 yen. ~29,999 yen: 440 yen. 99,999 yen: 660 yen. ~300,000 1,100 yen.
If the COD amount per item is 55,000 yen (including tax) or more, 220 yen equivalent to the cost of stamps will be charged.
The maximum COD amount per payment is 300,000 yen.
Time of delivery
After the order is confirmed,
10 days after order confirmation(for items in stock) within 10 days after order is confirmed.
However, ordered items such as personalized folding fans will take approximately 2 weeks for delivery.
Payment Method
Credit card payment
Cash on delivery payment
PayPal
Courier
Post Office, Yamato Transport, Sagawa Express
Returns, exchanges, cancellations, etc.
We do not accept returns or exchanges after the product has been shipped. We will exchange the product for a good one only if it is defective.
Time Limit for Returns
Please contact us within 7 days of shipment.
Return shipping costs
In case of defective products, we will bear the shipping cost.
Otherwise, the customer will be responsible for shipping charges.
However, please refrain from returning fans with names and fans with flowers except for defective products.
Contact for inquiries
03-3664-9261
info@ibasen.com
[For customers residing overseas]
Sales Price
All products are extinguished in JapanAll prices are displayed in "total price" including consumption tax. The consumption tax (10%) will be deducted and displayed at checkout.
Home page URL
https://ibasen.co.jp/en/
Required fees other than products
Consumption tax：¥0
Customs duty: Depends on the country(to be paid upon arrival)
Shipping: Please check our shipping policy.
Delivery time
Products will be delivered 10 days after the order is confirmed.10 days after the order is confirmed.withinShips to (in stock)
However, ordered items such as fans with personalization will take approximately 2 weeks for delivery.
Payment Method
Credit card payment, PayPal
Courier
DHL, EMS International Mail, Yamato International Service
Returns, exchanges, cancellations, etc.
We do not accept returns or exchanges after the product has been shipped. Please contact us if the product is defective.
Please contact us within 7 days of shipment.
Return Policy
We do not accept returns from overseas. If the product is defective, please contact us within 7 days so we can take care of the problem.
Contact for inquiries
info@ibasen.com
We will reply to you within 3 business days.