The problem may be caused by your device or internet connection.
Since there are many possible causes for terminal or network problems, please take a moment to review the following information as a first step in troubleshooting.
1. clear cache and cookies
This will remove the information stored in your browser and eliminate the possibility of errors caused by cache and cookies. We recommend that you regularly clear your cache and cookies, and in Chrome, please select the "All Time" time range. For more information, please see the "BrowserCookieand clear temporary data (jump to an external link)".
2. use a different web browser or change the browser to "incognito mode(jump to an external link).Change to
Your browser or browser version may be the cause of the error. Please try updating or reinstalling your browser as a solution.
3. Try another device, such as a computer or cell phone
Please restart your device and update your OS to see if the error is caused by a problem with your device.
If you are unable to place an order after trying the above, please contact us at info@ibasen.comか or 03-3664-9261 (Mon-Fri).